Graysonline are one of only two Authorised Microsoft Refurbishers in Australia. As a Microsoft Authorised Refurbisher, GraysOnline tests every machine, confirms system configuration & operational status, erases data/software, installs (legally licensed) Windows XP Professional providing proven performance, reliability and maximum value.

• Real Savings – over comparably equipped new
• Genuine Microsoft Operating System – restore partition created on computer
• Legitimately Green – reduces carbon impact and e-waste requirement.

We have installed XP Pro but do not provide media (we image ours with a recovery partition)

• 100 percent genuine Microsoft Software
• The removal of all previously stored data
• Support and updates from Microsoft
• Counterfeit software can be a serious threat. It can lead to a corrupted system, a loss of data, or even identity theft. 100 percent genuine Microsoft Software

90 Day Grays Warranty

1. Repair the Product
2. Replace the product with either an identical or equivalent model
3. Refund in full the purchase price of the product

The purchaser will be required to return the product to GraysOnline (NSW) via registered post at their expense. Warranty does not cover misuse of product. All warranty claims are managed exclusively by GraysOnline

Reconditioned - 3 month Warranty. Your product is warranted by GraysOnline to be free from defects affecting product functionality (except where otherwise stated in the lot description) for 3 calendar months from invoice date.

Should a defect occur within the warranty period GraysOnline please contact Grays Customer Support Team (Details below)In exceptional circumstances where the product for whatever reason cannot be repaired, GraysOnline at its sole discretion may choose to resolve the issue by refunding the full purchase price of the product. Warranty does not cover misuse of product. All warranty claims are managed exclusively by GraysOnline

You will be required to contact Grays Customer Support Team quoting your Invoice Number, Buyer Details, Serial Number and product issue. You will be required to return the product to a Grays authorised repairer (as advised by the Grays Customer Support Team) at your expense. The warranty does not cover misuse of product or software issues of any kind.

Grays Customer Support Team

Email: customerservice@grays.com.au

Address: Homebush Corporate Park, 29-33 Carter Street, Homebush, NSW, 2141

Invoices for this sale will be processed within 2 hours of sale close.

Due to logistical constraints Grays reserve the right to cancel any invoices not able to be finalised within this timeframe.

To avoid the cancellation of your purchase, please make sure your credit details are correct.

This Sale attracts a 22% Buyers Premium. For example, if the successful bid price is $100 + 22% Buyers Premium (being $22.00) the Invoice will total $122.00 .

Payment

Invoice totals exceeding $5000 must be paid by direct deposit.

• Your credit card will be debited on the day of the auction closing. To assist in the processing of payments please have funds available. Invoice totals exceeding $5000 will not be split and must be paid in full by direct deposit. Direct Deposit needs to be made within 2 working days of sale closure. Successful bidders will be contacted via email with our bank account details.
• Any payment enquiries, please email accounts@grays.com.au
• All items in this sale are ex-lease product. The items in this sale have been on lease to corporations, institutions, educational groups, small businesses etc for various periods of time, and may have been used possibly on a daily basis.Some items may have visible physical damage such as scratches to the casing, and / or minor cosmetic defects and /or missing parts. This is clearly noted in the lot description. We advise bidders to consider these comments when bidding.

We despatch most items the next working day! Depending on your location, you can expect delivery anywhere between 2 and 5 working days from payment date.

We will send you an email notifying you as soon as your items have left our warehouse.

In this email, you will find the name of the carrier company and the consignment note number of your item as well as information on tracking the delivery of your item online. Simply follow the link to the relevant website and enter your reference number. You will then be able to quickly and efficiently track the delivery status of your item!

All items in this sale are reconditioned product. Products listed as 'Reconditioned' have typically been used by a consumer for a limited period but then have been tested and repaired where necessary (unless otherwise specified) so that they function according to the manufacturer's specifications.

• Some items that may vary from this standard and any variances are specified in the product description. Please note some individual items may show signs of wear, such as scratches and marks common with used items. In some instances accessories may vary from the standard (for example, software or manuals may be missing or different, no original packaging).